We appreciate your interest in our products and want to ensure that you receive them in a timely and efficient manner. We use Canada Post as our carrier for all shipping services for both regular and alcohol deliveries within Ontario. Please note that we are not able to deliver alcoholic beverages outside Ontario.

Handling Time:

Our handling time can vary depending on the volume of orders we receive. Generally, we process and package orders within 48 hours of receiving them, Monday through Friday. Orders received on weekends or holidays will be processed on the next business day.

Shipping:

We offer standard shipping.Delivery times can vary based on the delivery location, with average delivery times ranging from 3-5 business days for standard shipping. Please note that delivery times are approximate and not guaranteed.

Alcohol Delivery:

We are authorized to sell and deliver alcoholic beverages to customers in Ontario who are 19 years of age or older. You will be required to provide identification proving your age at the time of delivery. We do not deliver alcoholic beverages to customers outside of Ontario.

Order Tracking:

We provide order tracking information once your order has shipped. You can track the status of your order through Canada Post's website using your provided tracking number.

Shipping Costs:

Our shipping costs are calculated based on the weight and destination of your order. Shipping costs will be displayed at checkout.

Returns:

We do not accept returns on alcoholic beverages. For all other products, we accept returns within 14 days of delivery provided that the item is unopened and in its original packaging. Customers are responsible for all return shipping costs.

Thank you for choosing our store for your shopping needs. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at orders@whiskeyjackbeer.ca.